Knowledgebase

HBJamaica Shopping cart allows you to add orders for a customer. You may want to do this if your...

HBJamaica Shopping cart allows you to add orders for a customer. You may want to do this if your...

HBJamaica Shopping cart allows you to add orders for a customer. You may want to do this if your...

When you are ready to ship an order to its customer, you must create a shipment. To create a...

To export your store’s order list to a CSV (Comma-Separated Values) or XML file: 1  Click Orders...

Welcome to HBJamaica, tutorial session on HOW TO CHECK FOR ABANDON ORDERS iun your webstore....

Creating an Import File   Download You can download the tracking-number-import.csv file...

Orders OverviewThis section explains how to use the Orders menu in the navigation bar. When...

Print the packing slips you send to customers along with their orders in the Orders > View...

You can search your order list in two ways: •  Quick order search: use the search box in an...

To send a new order message to a customer: 1  Click Orders > View orders. Locate the order...

Shipments When you are ready to ship an order to a customer, you should create a shipment. This...

Viewing ShipmentsView shipments that you created from your customers’ orders in the Orders >...

Tracking Numbers Tracking numbers allow your customers (shipment receivers) and you (the...

CLICK THE ICON ON THE BOTTOM RIGHT TO VIEW FULL SCREEN. Your browser does not support HTML video.

CLICK THE ICON ON THE BOTTOM RIGHT TO VIEW FULL SCREEN. Your browser does not support HTML video.

To manage  orders that were already added to your store (see Adding and Editing Orders), click...

Order messages are those you send to a customer, related to a specific order. To view the...

You can add notes to an order in the shopping cart. These notes can then be read by another...