Articles

 Adding an Order From a New Customer

HBJamaica Shopping cart allows you to add orders for a customer. You may want to do this if your...

 Adding an Order From an Anonymous Customer

HBJamaica Shopping cart allows you to add orders for a customer. You may want to do this if your...

 Adding an Order From an Existing Customer

HBJamaica Shopping cart allows you to add orders for a customer. You may want to do this if your...

 Creating Shipments

When you are ready to ship an order to its customer, you must create a shipment. To create a...

 Exporting Orders

To export your store’s order list to a CSV (Comma-Separated Values) or XML file: 1  Click Orders...

 HOW TO CHECK FOR ABANDON ORDERS

Welcome to HBJamaica, tutorial session on HOW TO CHECK FOR ABANDON ORDERS iun your webstore....

 Orders Overview

Orders OverviewThis section explains how to use the Orders menu in the navigation bar. When...

 Printing Packing Slips

Print the packing slips you send to customers along with their orders in the Orders > View...

 Searching Orders

You can search your order list in two ways: •  Quick order search: use the search box in an...

 Sending a Message

To send a new order message to a customer: 1  Click Orders > View orders. Locate the order...

 Shipments

Shipments When you are ready to ship an order to a customer, you should create a shipment. This...

 Shipments: Viewing, Searching, Exporting

Viewing ShipmentsView shipments that you created from your customers’ orders in the Orders >...

 Tracking Numbers

Tracking Numbers Tracking numbers allow your customers (shipment receivers) and you (the...

 Viewing and Managing Orders

To manage  orders that were already added to your store (see Adding and Editing Orders), click...

 Viewing and Sending Order Messages

Order messages are those you send to a customer, related to a specific order. To view the...

 Viewing Notes

You can add notes to an order in the shopping cart. These notes can then be read by another...