I cannot see video in knowledgebase

To view video and swf files, you will need to ensure the following is updated on you computer:

ADOBE FLASH PLAYER (Unselect Options for McAfee):

ADOBE SWF PLAYER (Unselect Options for McAfee):


Once your computer has been update, you should view the following videos among others in our knowledgebase:




IMPORTANT: Click any option that say Allow Flash Player when prompted. **If you are using Google Chrome,
ensure hbjamaica is added to your FLASH area to allow viewing.

Chrome settings > Advanced Settings > Content Settings> Flash> Allow sites to run flash AND ALSO add [*.]hbjamaica.com to the ADD LIST

Please send in a ticket for assistance if you cannot see the video, after following the above steps.

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