Knowledgebase

GENERAL Email settings for any Email Client

Be sure to replace yourdomain.com with your actual domain name.



Your/Display name: anything you want
Email address: enter the full address (name@yourdomain.com)



Type of connection: POP3 or IMAP (what is the difference?)



Incoming mail server: server.hbwebhost.com
Outgoing mail server: server.hbwebhost.com

**IMPORTANT** Outgoing mail server does require authentication.



Incoming mail port: 995 for POP3, 993 for IMAP
Outgoing mail port: 465



**IMPORTANT**

** SSL boxes should be checked **
Note: If you you do not have a secure connection using SSL, please contact us to purchase one.



Username/Account name: must be the full email address (name@yourdomain.com).
Sometimes this setting won't work until you replace the @ with a + in the username.

Password: The email password.
**IMPORTANT**
Do NOT select SPA (Secure Password Authentication) if offered.





Warning for iPad users: If you have already setup your email incorrectly, you cannot simply update the settings to be correct. Instead, you need to fully delete the account from the iPad, perform a hard reset, and recreate the entire account with the proper settings.

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