Knowledgebase

How do I set up my email account with SSL in Mac Mail 2016?

This guide will show you how to set up Mail in macOS Sierra. This guide defaults to IMAP and No SSL

Add a new email account

Launch Mail.

From the toolbar at the top, select Mail and then Add Account…

Other Mail Account

Select Other Mail Account…

Account Information

Enter your details

Name (which will appear in the ‘From’ field when you send emails)

Email Address

Password (Forgotten passwords can be changed in your CPANEL)

> Sign In

Server Settings

Complete the settings as follows:

User Name is the full email address

Account Type is IMAP or POP according to preference (IMAP is the default and recommended)

For your incoming and outgoing Mail Server enter: server.hbwebhost.com

IGNORE: Unable to verify account name or password

> Click Sign In

Server Identity

Ignore the 2 server identity messages > Click Continue
♦ You can add the certificate to your trust settings to avoid seeing this message in the future.

Select the MAIL apps > Click Done
Your Mail account is now set up. You will see your new account in the list with any other mail accounts.

NOW, we need to ensure the port is correct and to configure the settings to show you are NOT using an SSL Certificate. You will need to adjust the settings in the next steps. Continue with these few tweaks:

Further settings

From the top menu choose Mail > Preferences…

Account Information

On the Accounts tab, choose your new account from the list on the left, and then click Server Settings

Server Settings

Now for some important customisations:

Deselect (uncheck) the boxes for Automatically manage connection settings for both Incoming and Outgoing Mail Servers –additional fields will now be displayed.

Select Advanced IMAP Settings

Dont Select Allow insecure authentication > OK

Select (check) the boxes for Use TSL/SSL for both Incoming and Outgoing Mail Servers.

Click Save. (Note: this button only becomes visible when settings have changed)