Knowledgebase

If you aren't able to send email, this usually means three things... (1) your internet provider...

Either your domain is over quota, or your e-mail address itself is over quota. You will need to...

Thank you for contacting us.  You have reached the support desk.  We have completed a test and...

POP vs. IMAP POP (Post Office Protocol) POP3 allows you to download copies of your email...

If you use email in your business practices, you should already be very familiar with the...

Email Troubleshooting to get your mail working: Email Troubleshooting Make sure your user...

Be sure to replace yourdomain.com with your actual domain name.   Your/Display name: anything...

1. Log in to your cPanel > Mail section > Email Accounts menu: 2. If you have multiple...

When creating email accounts in cPanel, users have the ability to set the email quota for each...

Within our cPanel mail service for your domain, you can back up (export) your emails using both...

We recommend to change your password at least once a month. To do so, please do the following:...

If your data files in Outlook won't open or get corrupted, or items appear to be missing in your...

  To set up Forwarders for you email (or to forward your email), please VIEW THIS VIDEO

Set up Webmail to Autoload to the direct client 1. Log in to cPanel and navigate to Email...

As our servers support using custom SpamAssassin configuration files, you can also manually edit...

If your IMAP folders are missing, please subscribe to them again and they will appear. Subscribe...

Spam Though many people practice email marketing to promote their goods and services, some don't...

You may also configure your SPAM ASSASSIN setting in your CPANEL to cut down on the amount of...

When it comes to email delivery issues, one of the most frustrating errors you might encounter is...

HBJamaica offers you a choice in webmail programs. You can pick whichever one you are most...