Knowledgebase

Configuring Outlook 2011 for Mac

Create a New Email Account

 

1. Open the Tools menu.
2. Click Accounts.
3. Click E-mail Account.
4. Enter the following information in the requested fields:
   • Email Address
   • Password: for this email account
   • User Name: your full email address
   • Incoming server: This is helium.cloudhosting.co.uk and can be found in the Email Accounts section of the cPanel by going to More > Configure Mail Client.
   • Outgoing Server: the same as the incoming server
   Note: You will need to check the box to Override default port and use port 995.
5. Click Add Account.

 

EnableSMTP Authentication

 

Once the account has been created, you will need to enable SMTP Authentication.

 

1. Open the Tools menu.
2. Click Accounts.
3. Click Email Account.
4. Click More options.
5. From the Authentication drop-down menu, choose Use Incoming Server Info.
6. Click Ok.

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